All sales are final unless the product is proven to be defective by The Sabre Group Inc. and the manufacturer. All returns and exchanges must be approved and authorized by The Sabre Group Inc. Shipping cost, freight cost, and handling cost are non-refundable. Should you need to return an item you will need to contact our customer service number to receive a return authorization. No orders will be refunded or exchanged 30 days after the date of purchase.